Returns & Exchanges
At Bombay Greens, we want your home garden to flourish and offer a hassle-free 7-day return policy for all our gardening kits and accessories. If you are not completely satisfied with your purchase, we are here to ensure a smooth exchange or refund process.
Return Process
- 1.Initiate Request
Contact our support team via email or our website portal within 7 days of delivery, providing your order number and photos of the items.
- 2.Quality Inspection
Once your request is approved, we will arrange a reverse pickup; please ensure items are unused and in their original eco-friendly packaging.
- 3.Processing
Our team will inspect the returned greenery tools or kits to ensure they meet our restocking guidelines for safety and quality.
- 4.Refund or Replacement
After approval, we will process your full refund to the original payment method or dispatch your replacement garden supplies within 3-5 business days.